Hi. I moved abroad (from the Netherlands) and want to switch my subscription to prepaid but there is o such option in the app neither in the website. I was recommended by the chatbot to call a phone number (customer service) but from Venezuela that would not be an option (to expensive and most likely there will be no conection since Odido does not have service here). Can you help me?
Beste antwoord door eric
Unfortunatly, moderators of this forum can not assist in cancellation of subscriptions. You need to arrange that with the customer care. From abroad you can call them at 0031624001200. Otherwise wait until you are back and can go to an Odido shop.
+14Unfortunatly, moderators of this forum can not assist in cancellation of subscriptions. You need to arrange that with the customer care. From abroad you can call them at 0031624001200. Otherwise wait until you are back and can go to an Odido shop.
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