Hi. I have a question about cancelling the mobile subscription early. I had to move abroad urgently from the Netherlands, so I wasn’t able to make a call to the customer service before I leave the country. I tried using the cancellation form in Mijn Odido, but it says that I have to pay the full fee until the end of the contract (which is October). I submitted that form already, but I wanted to make sure about this issue.
I checked past posts on this community and found that I can maybe cancel my subscription early by paying 50% of the remaining amount. Also I am aware that the cancellation requires one month notice period and I am completely fine with that. Could you tell me if that is still a possible option? Or do I have to pay the full amount that is worth six months? Thanks for your help.
