Hi everyone,
When I’m using my link to check my factuur (https://www.odido.nl/my/thuis/facturen) I end up on an empty page, even though I’m logged in.
https://www.odido.nl/geen-toegang
This has been the case for a couple of months now.
What can I do to access my factuuren on desktop?
Thank you!
Beste antwoord door Tommie van Odido
Hi
We are aware of this and are working to resolve it as soon as possible.
+15Hello
When you log in on your Odido account can you see your subscription and can you acces the WiFi settings etc?
+15Via bestaand abonnement toevoegen you'll have to link your subscription first ✅
Thank you! I linked it.
I still have an error message - maybe it needs time?
+15Normally your subscription should be visible straight sway, maybe try another browser or via another account.
Chrome and Firefox are giving me the same result … The Dashboard page blinks briefly and I get the error message.
+13Hi
We are aware of this and are working to resolve it as soon as possible.
Hi
Can you please at least send me my latest factuuren directly on my mailbox?
Thank you,
Clément
+5Please let me know if there is anything else I can do for you!
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