I moved to new place and my subscription also was upgraded from 50 Mbps to 1 Gbps however today after activation when I test the speed https://www.t-mobile.nl/thuis/internet/speedtest I still get around 40-50 Mbps upload and 20 Mbps download. What could be the problem ?
Beantwoord
Subscription Plan not updated
Beste antwoord door Waqqas
Hello
You have a Fiber connection at the the new address?
Can you test the speed with a laptop/pc directly connected to the router with the Ookla speedtest app and a CAT5E or higher internetcable?
Do you also see 1000 Mbps active in your T-Mobile thuis account.
+15- Odido Superuser
- Antwoord
Hello
You have a Fiber connection at the the new address?
Can you test the speed with a laptop/pc directly connected to the router with the Ookla speedtest app and a CAT5E or higher internetcable?
Do you also see 1000 Mbps active in your T-Mobile thuis account.
Even on laptop directly connected to the router I see similar speed as wifi.
Hi
I want to ask you to change the current UTP-cable for a different one to check if this makes a difference. If this doesn't solve the issue, please try another LAN-port on the modem. The easy thing about the Zyxel modem is that you can use all the LAN-ports for internet. I love to hear from you so we can fix this.
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