Hi all,
I ordered fibre at my apartment ( upgrading from dsl to fibre ) and got the equipment.
I have made an appointment with gidiron( a week later).
I got an email from odido stating my fibre connection is active.So i connected the equipment myself.
The connection light is blinking green on the ONT device but internet light is red on the T56.
I am going to wait for my appointment but posting to understand what did I do wrong!
Attaching a few pictures
Beste antwoord door Waqqas
You need to wait for Guidion to come. They will activate the ONT and mark your order as finished so that the administration is correct.
+14If it doesn;t work, it is for sure a good idea to make an appointment with Guidion!
Yes I have made an appointment, was hoping that i have installed it correctly.
+15Hello
Guidion needs to activate the ONT remotely, the installation is ok.
Ok , the appointment is a week later.
As I have connected earlier How can I ask guidion to activate it early ?
+15You need to wait for Guidion to come. They will activate the ONT and mark your order as finished so that the administration is correct.
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