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how to terminate contract

  • 26 October 2021
  • 1 reactie
  • 98 Bekeken

Hi, I’m in amstelveen netherlands and have t mobile wifi only contract. The contract ends next month 30th. I would like to cancel or terminate my contract from Nov 30. Can you please tell me the procedure to do this and how to return the router

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Beste antwoord door TAVL 26 October 2021, 15:48

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Good day @jayabal,

You can call 0800-0092, but the menus might be challenging as they are Dutch only. You also can send a request to klantenservice@t-mobilethuis.nl, but this normally takes a couple of weeks to process. Sometimes the moderators on this community can support you as well.

Within this procedure you receive instructions to return your router automatically.