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Beantwoord

About Cancellation

  • June 8, 2026
  • 1 reactie
  • 31 Bekeken

If I take one subscription which is with 2 years contract, can I cancel it before it ends? Like say, if needed or for any situation I need to cancel the subscription after 6 months or 7 months then can I cancel it? or how does it works? Or I need to continue for 2 years, when it no use for me..?

Beste antwoord door rvk01

You can cancel a subscription under contract but it kinda makes no difference in what you pay. When you cancel before the contract is up, you need to pay a penalty equal to 100% of the remaining months in your contract.

Only in rare circumstances this penalty can be waved by Odido. The only reasons I know of is when you move to an area where Odido can't deliver internet or when Odido changes it's terms of delivery (in which case you can cancel without penalty).

When the contract reaches that 1 or 2 year mark, it continues but it becomes free to cancel with a one month notice period.

 

Bekijk origineel

1 reactie

rvk01
  • Antwoord
  • June 9, 2026

You can cancel a subscription under contract but it kinda makes no difference in what you pay. When you cancel before the contract is up, you need to pay a penalty equal to 100% of the remaining months in your contract.

Only in rare circumstances this penalty can be waved by Odido. The only reasons I know of is when you move to an area where Odido can't deliver internet or when Odido changes it's terms of delivery (in which case you can cancel without penalty).

When the contract reaches that 1 or 2 year mark, it continues but it becomes free to cancel with a one month notice period.