Skip to main content
Beantwoord

Transfering a mobile number from another operator


Hello. I had two of my mobile numbers transferred from KPN to you (Odido). I have two questions. Why will my subscription with you start in 4 months when my contract with KPN ended a few days ago? The second question is, why, when I kept my original mobile number, do I see two new mobile numbers in my Odido mobile application and not the original ones that I presented to you. Thank you in advance for the explanation and have a nice day.

Beste antwoord door eric

KPN gave the allowed porting data to Odido when you asked for number portability. 4 months ahead of the contract ending you can already apply for this while when you stay at an operator you can already apply for a renewal 4 months ahead before the contract ends. In all cases, the new contract will start at the very end of the 24 months term of the initial contract.

Bekijk origineel

2 reacties

Waqqas
Super User
Forum|alt.badge.img+15
  • Odido Superuser
  • July 8, 2026

Hello ​@blascak1 

When you opt for nummerbehoud you'll receive a temporary number till the date your numbers gets ported. No idea why your subscription starts after 4 months.


eric
Super User
Forum|alt.badge.img+14
  • Odido Superuser
  • Antwoord
  • July 8, 2026

KPN gave the allowed porting data to Odido when you asked for number portability. 4 months ahead of the contract ending you can already apply for this while when you stay at an operator you can already apply for a renewal 4 months ahead before the contract ends. In all cases, the new contract will start at the very end of the 24 months term of the initial contract.