Hi,
I know that we should call the call center to change my contract to prepaid, so I called, I told my phone number, my address and the OTP code sent to me, and the operator approved that and told me he will forward my call to another operator to do that, but after waiting for a while, call was ended.
I’m currently residing outside of the Netherlands and I want to change my sim card contract type to prepaid, what should I do? should I call again?
Or can someone help me here?
Beantwoord
Switch to prepaid
Beste antwoord door mabbasi90.class
Hi Mabbasi, welcome to our community. I hope you're enjoying your stay abroad! I completely understand that you would like to keep your phone number as Prepaid. What
Thank you so much, I was able to talk with them today and do it
+14- Odido Superuser
A transfer from postpaid to prepaid includes you cancelling your postpaid subscription. Unformtunatly, an moderator can not do that. Only via phone you can arrange this.
Thank you for answering,
but currently the line to cancel subscription does not work and it’s says it’s under maintenance.
+9Hi Mabbasi, welcome to our community. I hope you're enjoying your stay abroad! I completely understand that you would like to keep your phone number as Prepaid. What
Hi Mabbasi, welcome to our community. I hope you're enjoying your stay abroad! I completely understand that you would like to keep your phone number as Prepaid. What
Thank you so much, I was able to talk with them today and do it
+9Happy to hear that you've fixed this so quickly. And thank you for letting me know! 😄
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.