Hi Masoud, welcome to our Community! I can order a new sim card for you or you can walk into one of our shops. If you'd like me to order a new sim card for you, please fill in the 06-number of your PrePaid, date of birth, zip code and house number in your profile. The 06-number that you filled in is a mobile subscription, so I am assuming it's not your PrePaid one. If I order a new sim card, it will take about 3 days before you receive it at your home address (if you registrated your address on your PrePaid). Otherwise a trip to one of our shops will be the quickest way to get a new sim card. They will also activate it right away. Please let me know what you'd like to do!