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Hi. I currently have a t-mobile contract that includes a mobile phone, a t-mobile simcard with data plan, and a watch. However, I found a job position in Germany and I want to leave Netherlands in the upcoming months. I am planning to subscribe to t-mobile in Germany again. My question is that can I transfer my current t-mobile contract to Germany? If it is not possible, can I keep my contract in the Netherlands and continue paying the monthly installments or I need to cancel my contract? If I am obliged to cancel the contract, do I need to pay a fine for cancellation?

Hello @moh.jo 

You cannot transfer your subscription to Germany.

If you are not returning to the Netherlands then it is better to cancel you contract, you will pay 50% of the remaining months + the remaining costs for your phone if you had one.

If you will be returning then you can choose to keep paying per month for this subscription and adjust your bundle to the lowest in your My T-Mobile account.


Reageer