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Contact Odido through email

  • April 23, 2026
  • 1 reactie
  • 987 Bekeken

Hello,

I’d like to contact Odido regarding a personal matter, but I cannot find a proper email address anywhere.

I am currently abroad and I am not going to call customer service again. Every time I do, I end up on the phone for at least an hour, and it has already cost me a significant amount in international call charges. This is not a practical or reasonable option for me.

I need to send some personal information related to my account, and I want to do this properly and securely. A phone call is not acceptable in this situation.

Please advise me on how I can send this information via email or another written and secure channel.

 

Thank you,

Virginia

Beste antwoord door Nora van Odido

Hi ​@Virginia_unzu, I completely understand that you prefer not to call us when you are currently abroad. I would love to help you with this! Since this is a public community, for personal matters you can always contact us through our social channels: Facebook (https://www.facebook.com/OdidoNederland), Instagram (https://www.instagram.com/odidonederland) or X (https://x.com/odidonederland). Here you can send us a private message. That way we can immediately help you further! 

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1 reactie

Nora van Odido
Moderator
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  • Moderator | Internet + TV
  • Antwoord
  • April 24, 2026

Hi ​@Virginia_unzu, I completely understand that you prefer not to call us when you are currently abroad. I would love to help you with this! Since this is a public community, for personal matters you can always contact us through our social channels: Facebook (https://www.facebook.com/OdidoNederland), Instagram (https://www.instagram.com/odidonederland) or X (https://x.com/odidonederland). Here you can send us a private message. That way we can immediately help you further!