Hi, I had a prepaid sim and yesterday I requested an abonnee on the same mobile number, but today I received a new sim with a new number. What should I do?
Beantwoord
Change prepaid to abonnee
Beste antwoord door Waqqas
The new number could be a temporary number until the old number is transferred. Try inserting the simcard in your phone and check the number, if the simcard is not activated yet please visit a T-Mobile shop so they can activate it right away.
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+15- Odido Superuser
Hello
Did you change your prepaid plan to abonnement via this page?
There is an option for a new number or keep the same number, by default new number is selected so maybe it went wrong there?
Hi,
I am sure I choosed to keep my number and I filled my current number in the box. How can I fix this problem?
I don't want to change my number. However, my prepaid sim has been deactivated.
+15- Odido Superuser
- Antwoord
The new number could be a temporary number until the old number is transferred. Try inserting the simcard in your phone and check the number, if the simcard is not activated yet please visit a T-Mobile shop so they can activate it right away.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.