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Beantwoord

Canceling a subscription that hasn't started.


 

 Hello, I requested a change of phone number from Odido while keeping my current number. They later sent me an email saying it would take four months because I still had a subscription with another operator. They sent me a new SIM card, and I've had this new number for a month now, but it's not even activated yet. How can I cancel the calls? How can I cancel my entire Odido subscription before it even starts? I still have three months left before it's activated. 

Beste antwoord door eric

You can cancell by calling the customer care line.

Bekijk origineel

2 reacties

eric
Super User
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  • Odido Superuser
  • Antwoord
  • June 4, 2026

You can cancell by calling the customer care line.


Waqqas
Super User
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  • Odido Superuser
  • June 4, 2026

Hello ​@Ozzz44 

You can cancel within 14 days but you subscribed a month ago so cancelling your subscription will include a fine.