I am moving back to the US this week and need to cancel my subscription. Can you help please?
Beantwoord
Cancel subscription
Beste antwoord door Marciano van Odido
Hi Lorindasc, welcome to our Community! Sorry to see you go, but I can imagine it's nice for you to move back home. The easiest and fastest way to cancel your subscription is through the online form in My Odido.
Please keep in mind that your contract officially runs until the 26th of September. So you will have to buy off your contract. You can choose a disconnect date in the form and it will also tell you what the total costs will be. If you are trying to call our customer service from abroad, it should work if you visit page Contact | Odido.
Please let me know it everything worked out or if you need any help. I'm here for you! 😄
I have tried calling the 0800 number and also the calling from abroad number but they do not connect.
+9Hi Lorindasc, welcome to our Community! Sorry to see you go, but I can imagine it's nice for you to move back home. The easiest and fastest way to cancel your subscription is through the online form in My Odido.
Please keep in mind that your contract officially runs until the 26th of September. So you will have to buy off your contract. You can choose a disconnect date in the form and it will also tell you what the total costs will be. If you are trying to call our customer service from abroad, it should work if you visit page Contact | Odido.
Please let me know it everything worked out or if you need any help. I'm here for you! 😄
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