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Cancel subscription

  • 9 november 2023
  • 2 reacties
  • 147 Bekeken

I am moving back to the US this week and need to cancel my subscription. Can you help please?

Beste antwoord door Marciano van Odido

Hi Lorindasc, welcome to our Community! Sorry to see you go, but I can imagine it's nice for you to move back home. The easiest and fastest way to cancel your subscription is through the online form in My Odido

Please keep in mind that your contract officially runs until the 26th of September. So you will have to buy off your contract. You can choose a disconnect date in the form and it will also tell you what the total costs will be. If you are trying to call our customer service from abroad, it should work if you dial +31 0800-0092.

Please let me know it everything worked out or if you need any help. I'm here for you! đŸ˜„

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  • Auteur
  • is een Top Poster
  • 8 reacties
  • 9 november 2023

I have tried calling the 0800 number and also the calling from abroad number but they do not connect.

 


Marciano van Odido
Moderator
Forum|alt.badge.img+9

Hi Lorindasc, welcome to our Community! Sorry to see you go, but I can imagine it's nice for you to move back home. The easiest and fastest way to cancel your subscription is through the online form in My Odido

Please keep in mind that your contract officially runs until the 26th of September. So you will have to buy off your contract. You can choose a disconnect date in the form and it will also tell you what the total costs will be. If you are trying to call our customer service from abroad, it should work if you dial +31 0800-0092.

Please let me know it everything worked out or if you need any help. I'm here for you! đŸ˜„


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