Zyxel T56 modem blinks continuously, no wifi

Hello ​@nkhodaskar 

Is the power LED blinking? Have you filled in all the privé fields in your community profile?

Yes the power led is blinking, yes private fields are filled in my profile.

I tried hard reset several times but it doesn't work.

Hi ​@nkhodaskar, thank you for letting me know and awesome that you filled in your community profile. I immediately swapped the modem. You will receive a confirmation by email. Can you let me know in this topic when the modem has arrived and is working properly again? With the confirmation I can make a refund for you for the days you couldn't use our services. Thanks! 😊

Hi

Please since yesterday the power of my ZYXEL T-56 has been blinking and i do not have internet. What should i do?

Hi ​@JohnboscoIfy, thank you for letting me know! I can see your modem being online since an hour. Is it correct that you sometimes have internet, but then the POWER light starts blinking?

​@Cheyenne van Odido i don't have internet currently, the internet went off since yesterday. Please find attached the only lights displayed, with the power light blinking.

Hi ​@JohnboscoIfy, thank you! No worries, we will fix this. This is known issue with some T-56's. I just replaced your modem, you will receive this soon. Keep an eye on the e-mail from the deliveryservice with the trackinglink. We will also e-mail you the instruction to return this modem, please do so when you have the time. Let me know when you are back online!

​@Cheyenne van Odido Ok thanks for the quick response...sure i will let you know.

​@Cheyenne van Odido I have received the new modern today but tried installing the modern but it seems not yet working...please what should i do? 

​@Cheyenne van Odido the internet is now working and am now back online...thanks

Hey ​@JohnboscoIfy, glad to hear you are back online! If you need any more help with anything, just let us know.