Unfortunately, I’m unable to reach your customer service via chat, email or phone since I’m abroad.
I received two WiFi punt and returned both in a single package.
I received an email stating that one WiFi punt is still missing. Could you please check this issue? I no longer have any WiFi points.
Best regards, Thomas
Hi
Good of you to bring this up and thanks for filling in the details. I have looked at your subscription, but the T&T associated with the wifi point indicates that the package has not yet been sent to us. When you get back home, can you put the T&T on your profile under: Info voor moderator? Then I can look into it with you and solve it for you! Thanks in advance.
+15Hello
Do you have the tracking code? Fill in the tracking code and other privé fields in your community profile so a moderator can check this for you.
Thanks for your response. I’ll fill in all the fields. Since I’m abroad until June 2nd, I don’t have a tracking code. However, the package arrived because one of the two WiFi points was registered as received.
+11Hi
Good of you to bring this up and thanks for filling in the details. I have looked at your subscription, but the T&T associated with the wifi point indicates that the package has not yet been sent to us. When you get back home, can you put the T&T on your profile under: Info voor moderator? Then I can look into it with you and solve it for you! Thanks in advance.
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