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Wifi is dropping

  • February 24, 2023
  • 9 reacties
  • 83 Bekeken

Since 3 days my wifi is dropping for every 5 minutes.

I did poweroff couple of times but not helpful

February 27, 2023

@syerra

Can you remove all other devices which are connected with a wire to the modem and check the WiFi then?

Which modem do you have?

9 reacties

Tommie van Odido
Moderator
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  • Moderator | Internet + TV
  • February 24, 2023

Hi @syerra welcome to our community! I would of course like you to enjoy a stable connection again as fast as possible. I have immediately checked it out. It looks like you're crossed in your network. I have therefore forwarded this to our technical department. They will look into it and hopefully it will be resolved soon!


  • Auteur
  • is een nieuwe Poster
  • February 26, 2023

Hi Team,

 

Still i have issues with wifi dropping. 


Waqqas
Super User
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  • Odido Superuser
  • February 26, 2023

Hello @syerra 

Do you have a Fiber or DSL connection and is the wired connection also dropping every 5 minutes or is it stable?


  • Auteur
  • is een nieuwe Poster
  • February 27, 2023

DSL.

Wired connection is fine.

Wireless is not working properly.

Tried all the options (reset , poweroff ) but no use.


Waqqas
Super User
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  • Odido Superuser
  • February 27, 2023

@syerra

Can you remove all other devices which are connected with a wire to the modem and check the WiFi then?

Which modem do you have?


  • Auteur
  • is een nieuwe Poster
  • February 28, 2023

Yes I did . 

Zyxel T-54.

still wifi is dropping


Tommie van Odido
Moderator
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  • Moderator | Internet + TV
  • February 28, 2023

Hi @syerra, I have yet to get a new update from our technicians. As soon as I know more, you will be contacted.


  • Auteur
  • is een nieuwe Poster
  • February 28, 2023

Its been a week almost ,my problem is not solved.

Its hampering my work.

I hope you will resolve it soon


Waqqas
Super User
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  • Odido Superuser
  • February 28, 2023

@syerra 

 If you have a WiFi repeater, switch off the Zyxel WiFi and check the WiFi of the repeater?