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I am having so much trouble with Zyxel Mesh Points. 

My modem is DX5401-B1, with nice looking WAP6807 Mesh Points. When they connected on ethernet backhaul-utp cable, they work fine.

When I try to use wireless backhaul, they work fast for some time (120 mbit+), later on  just randomly disconnect, and become unresponsive. I need to restart them to reconnect. It is not related to distance, wall etc. It also happens on short distance(same room). The middle sync led turns off, mesh point do not response to ping etc. 

The modem’s log does not have any info. I spent some time, getting into the unresponsive mesh units, again no  usable info on log. I restart it every 4-5 hours but as you can see on the log 15 to 19 april interval has no logs at all.

I added 3 of them in my subscription, but if this issue can not be fixed, can I return them?  I don’t want to spent time on wifi issues in 2023.

 

 

Sat Apr 15 14:56:39 2023 daemon.notice easycwmpd: start session

Sat Apr 15 14:56:39 2023 daemon.notice easycwmpd: configured acs url http://10.12.0.10:7547

Sat Apr 15 14:56:39 2023 daemon.notice easycwmpd: external script init

Sat Apr 15 14:56:39 2023 daemon.notice easycwmpd: send Inform

Sat Apr 15 14:56:39 2023 daemon.notice easycwmpd: sending http message failed

Sat Apr 15 14:56:39 2023 daemon.notice easycwmpd: sending Inform failed

Sat Apr 15 14:56:39 2023 daemon.notice easycwmpd: external: execute apply service

Sat Apr 15 14:56:39 2023 daemon.notice easycwmpd: external script exit

Sat Apr 15 14:56:39 2023 daemon.notice easycwmpd: end session failed

Sat Apr 15 14:56:39 2023 daemon.notice easycwmpd: retry session in 60 sec, RetryCount = 4

Sat Apr 15 14:57:39 2023 daemon.notice easycwmpd: start session

Sat Apr 15 14:57:39 2023 daemon.notice easycwmpd: configured acs url http://10.12.0.10:7547

Sat Apr 15 14:57:39 2023 daemon.notice easycwmpd: external script init

Sat Apr 15 14:57:39 2023 daemon.notice easycwmpd: send Inform

Sat Apr 15 14:57:39 2023 daemon.notice easycwmpd: sending http message failed

Sat Apr 15 14:57:39 2023 daemon.notice easycwmpd: sending Inform failed

Sat Apr 15 14:57:39 2023 daemon.notice easycwmpd: external: execute apply service

Sat Apr 15 14:57:39 2023 daemon.notice easycwmpd: external script exit

Sat Apr 15 14:57:39 2023 daemon.notice easycwmpd: end session failed

Sat Apr 15 14:57:39 2023 daemon.notice easycwmpd: retry session in 120 sec, RetryCount = 5

Sat Apr 15 14:57:50 2023 daemon.notice easycwmpd: ip address of the interface br-lan is changed

Sat Apr 15 14:57:50 2023 daemon.notice easycwmpd: add event '4 VALUE CHANGE'

Sat Apr 15 14:57:50 2023 daemon.notice easycwmpd: interface br-lan has ip 192.168.1.73

Sat Apr 15 14:57:50 2023 daemon.notice netifd: Interface 'lan' is now up

Sat Apr 15 14:57:50 2023 daemon.info dnsmasqq1326]: reading /tmp/resolv.conf.auto

Sat Apr 15 14:57:50 2023 daemon.info dnsmasqq1326]: using local addresses only for domain lan

Sat Apr 15 14:57:50 2023 daemon.info dnsmasqq1326]: using nameserver 192.168.1.1#53

Sat Apr 15 14:57:50 2023 daemon.notice easycwmpd: start session

Sat Apr 15 14:57:50 2023 daemon.notice easycwmpd: configured acs url http://10.12.0.10:7547

Sat Apr 15 14:57:50 2023 daemon.notice easycwmpd: external script init

Sat Apr 15 14:57:50 2023 daemon.notice easycwmpd: send Inform

Sat Apr 15 14:57:50 2023 daemon.info dnsmasqq1326]: exiting on receipt of SIGTERM

Sat Apr 15 14:57:50 2023 daemon.info dnsmasqq4270]: started, version 2.73 cachesize 150

Sat Apr 15 14:57:50 2023 daemon.info dnsmasqq4270]: compile time options: IPv6 GNU-getopt no-DBus no-i18n no-IDN DHCP no-DHCPv6 no-Lua TFTP no-conntrack no-ipset no-auth no-DNSSEC loop-detect inotify

Sat Apr 15 14:57:50 2023 daemon.info dnsmasqq4270]: DNS service limited to local subnets

Sat Apr 15 14:57:50 2023 daemon.info dnsmasqq4270]: using local addresses only for domain lan

Sat Apr 15 14:57:50 2023 daemon.info dnsmasqq4270]: reading /tmp/resolv.conf.auto

Sat Apr 15 14:57:50 2023 daemon.info dnsmasqq4270]: using local addresses only for domain lan

Sat Apr 15 14:57:50 2023 daemon.info dnsmasqq4270]: using nameserver 192.168.1.1#53

Sat Apr 15 14:57:51 2023 daemon.info dnsmasqq4270]: read /etc/hosts - 1 addresses

Sat Apr 15 14:57:51 2023 daemon.info dnsmasqq4270]: read /tmp/hosts/dhcp - 1 addresses

Sat Apr 15 14:57:51 2023 daemon.notice easycwmpd: receive InformResponse from the ACS

Sat Apr 15 14:57:51 2023 daemon.notice easycwmpd: send empty message to the ACS

Sat Apr 15 14:57:51 2023 daemon.notice easycwmpd: receive empty message from the ACS

Sat Apr 15 14:57:51 2023 daemon.notice easycwmpd: external: execute apply service

Sat Apr 15 14:57:51 2023 daemon.notice easycwmpd: external script exit

Sat Apr 15 14:57:51 2023 daemon.notice easycwmpd: end session success

Wed Apr 19 15:43:19 2023 user.debug syslog: search_dev_and_profile_l1: MT7603.1=/etc/wireless/mt7603/mt7603.dat

Wed Apr 19 15:43:19 2023 user.debug syslog: search_dev_and_profile_l1: MT7615.1=/etc/wireless/mt7615/mt7615.2.dat

Wed Apr 19 15:43:20 2023 user.debug syslog: search_dev_and_profile_l1: MT7603.1=/etc/wireless/mt7603/mt7603.dat

Wed Apr 19 15:43:20 2023 user.debug syslog: search_dev_and_profile_l1: MT7615.1=/etc/wireless/mt7615/mt7615.2.dat

Wed Apr 19 15:43:20 2023 user.debug syslog: search_dev_and_profile_l1: MT7603.1=/etc/wireless/mt7603/mt7603.dat

Wed Apr 19 15:43:20 2023 user.debug syslog: search_dev_and_profile_l1: MT7615.1=/etc/wireless/mt7615/mt7615.2.dat


Hi @Ranthor

I replaced all three WAP6807 with newer type of devices that work better with the DX5401. That should improved the mesh network. :) 


How can I replace ? Has T-Mobile another model that I can choose?

I am an IT guy, with multiple mesh units at hand, just wanted to use the T-Mobile with the hope of compatibility.


How can I replace ? Has T-Mobile another model that I can choose?

I am an IT guy, with multiple mesh units at hand, just wanted to use the T-Mobile with the hope of compatibility.

No need to do anything for now. All you need to do is returning the current units, you will receive a mail with intructions to return them

The coming days you will receive a tracking link for the package with the new units. 

 


I got some emails about returning the devices. Nice!

 

Let's see how the new ones work. I will send an update later


I just switched to the new 5600 AP, and having no issues.

 

I am getting like 120 Mbps of 400, latency is good. It even supports Wifi 6!


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