Hi
I have very bad experience last 2 week's....my home internet not working and I complained 100000000000000000 time but nothing they do ... still waiting and waiting....I decide I want to cancel my odido contract..you people think it's joke or something funny ...
Hello
Are you still within 14 days after internet had been installed? Otherwise you'll pay a fine.
Are you experiencing problems on all devices both via WiFi and cable?
Do you see a red globe on the router when there are problems?
Have you performed a factory reset of the router?
+15Hello
Are you still within 14 days after internet had been installed? Otherwise you'll pay a fine.
Are you experiencing problems on all devices both via WiFi and cable?
Do you see a red globe on the router when there are problems?
Have you performed a factory reset of the router?
When I call help line they wast to know postal code...date of birth...house no...etc.....and then transfer to call other one and other one transfer call to again another one...21st century and this will happen
+15
Which lights are steady on or blinking on the ONT when the globe is red?
+15
Looks like there is an issue with the fiber, a technician needs to solve this.
Two times technician will come but do nothing....he said everything is ok the problem is outside so he will do nothing....
+5
In case you contact us through one of our social media channels, I advise you to send a link to this topic along with your messages. My colleagues will assist you further!
Now what I say....no one is coming...I just want to cancel my odido contract and now...2 February I complained first time and now 16 February and still nothing...
Hi
Today technician will come he check everything but again nothing solved....he told me he send the report to odido..the problem in fiber cable .I am totally mad now...I want cancel my odido contract for home internet and my mobile also...never again I think about odido internet..also I want refund this month amount..
+14When Odido can not resolve the issue within 30 days, you can ask the customer care via 0800-0092 to cancell the contract without costs.
Hi
Today I call the customer service and tell him all the situation and again he told me you can wait couple of days...so I tell him please cancel my odido contract and he transfer to me another department and they done...now last time good bye to odido...very very very very bad experience last 2 week's....
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