Hello,
I have recently installed my 5G modem. It is placed near a window as recommended, but the connection is still poor.
The internet is unstable and sometimes the internet and 5G lights turn red for a few seconds, causing the connection to drop.
I also want to mention that I do not speak English or Dutch well, so I would prefer to resolve this issue online via chat or by email.
Please help me check my connection or provide a solution.
Hello
Sometimes placing the modem next to the window is not the best place, use the Klik&Klaar app to find the best place in your house and place the back of your modem in line with the cell tower.
+15Hello
Sometimes placing the modem next to the window is not the best place, use the Klik&Klaar app to find the best place in your house and place the back of your modem in line with the cell tower.
Hello
Sometimes placing the modem next to the window is not the best place, use the Klik&Klaar app to find the best place in your house and place the back of your modem in line with the cell tower.
I placed it at different angles and chose different directions, the problem is that the modem simply goes offline, and the SINR does not rise above 6-7, I was promised the best coverage, but in reality I just got the Internet that disappears every 20-30 seconds
+15
I had the same issue but it got solved by itself after a few hours.
Don't restart it.
I had the same issue but it got solved by itself after a few hours.
Don't restart it.
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