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Odido fiber constantly dropping connection with internet, every few minutes. Delta network, Z56 modem.


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29 reacties

  • Auteur
  • is een Master Poster
  • February 19, 2025

Hey ​@Tommie van Odido. Added the info you asked for. I will mention you again on monday. 


  • is een Top Poster
  • February 19, 2025

Hi ​@Lursmani9, the person who can enable logging is still a week away, could you send me a reminder in the topic next Monday? 

 

Hey ​@BEEMOO, welcome to our Community!

I would also like to check with you, could you please add your postcode, house number, date of birth and the last four digits of your bank account number to your profile? Then I can check with you.

 

I’ve added the info! Also, I called Odido yesterday, and they told me that we have a very old router/modem, the Draytek Vigor 2135F… But, today, the maintenance guy came to replace it with a Zyxel EX5601-T1. I hoped that it would improve the situation, but the problem is still occurring.

 

I wrote a python script that pings the router (and another device) and google.com. The router (and the other device) still seems reachable, but pinging google.com seems to fail for 20~ seconds. This happens about every 10 minutes (Not consistence). So I can conclude that it’s not a problem with the lan cable or device.

 

Here a screenshot:

The green line is pinging google.com.

 


  • is een Top Poster
  • February 24, 2025

​@Tommie van Odido 

Ik denk dat het probleem verholpen is. Ik heb het gister niet gemerkt iig. Wat ik zag, is dat wij nu een nieuwe IP hebben, wellicht heeft dit geholpen? Maar goed, ik zal dit in de gaten houden en jullie informeren als het weer gebeurt.


  • Auteur
  • is een Master Poster
  • February 25, 2025

Hey ​@Tommie van Odido. Mondays are actually quite inconvenient for me due to work. Can any weekday other than mondays and wednesdays work?