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Noordwijk Wifi

  • October 21, 2024
  • 4 reacties
  • 35 Bekeken

No wifi since Wednesday last week and no contact from Odido. 

Beste antwoord door Cheyenne van Odido

Hi @Jane Barnes, thank you for starting this topic. I am sorry for my late response, but you placed this topic in the wrong category. I changed this right away. I can see now that you already had contact with us and that an investigation has started to fix your connection. Did we provide you with Unlimited Data on your mobile? If not, let me know. This will help in the meantime!

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    4 reacties

    Cheyenne van Odido
    Moderator
    Forum|alt.badge.img+5

    Hi @Jane Barnes, thank you for starting this topic. I am sorry for my late response, but you placed this topic in the wrong category. I changed this right away. I can see now that you already had contact with us and that an investigation has started to fix your connection. Did we provide you with Unlimited Data on your mobile? If not, let me know. This will help in the meantime!

    Neem alvast een kijkje in onze Wiki: https://community.odido.nl/knowledge-base
    • Jane Barnes
    • Auteur
    • heeft eerste post geplaatst
    • October 24, 2024

    Thank you, yes I have data from you 

    However still no Internet and no contact. I was told a contractor would call me to arrange an appointment. That was 2 days ago

     Can you please arrange for an appointment to fix the issue. 

    Tommie van Odido
    Moderator
    Forum|alt.badge.img+13

    Hi @Jane Barnes, I can see that the engineer will visit you on the 27th! 

    Life is too short to drink bad wine! Mods beantwoorden geen ongevraagde privéberichten.
    • Jane Barnes
    • Auteur
    • heeft eerste post geplaatst
    • October 24, 2024

    Thank you, this is now the case after making yet another call to you. It's a pity it's,taken so long, this should have been arranged a week ago. 

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