Hello @YiannisBnt and welcome to our community! At the moment, we don’t see any general issues with our services. Of course, that doesn’t mean you’re not experiencing a problem. Please check our website for the most common solutions: https://www.odido.nl/service/producten/internet/oplossingen.
If that doesn’t solve it, could you update your profile with your postcode, house number, date of birth and the last 4 digits of the bank account number registered with us? That way I can take a closer look at your situation. Good to know: other community users cannot see this information. You can update your details by clicking on ‘My profile’ at the top right.
Please let me know once you've updated your profile!