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High packet loss and latency on 1GB Internet

  • 22 februari 2025
  • 1 reactie
  • 24 Bekeken

I have been having problems with my internet for over a month. I assumed that its a problem that will be fixed as this happened for the last six months for 1-2 days each month but this time it didnt go away. All day my internet has high packet loss and high latency, which makes watching videos or playing games completely terrible. I have tried all of the things mentioned on the website. This happens both on wifi and ethernet. Is it a known issue or is it something that you have to fix? Thanks

Uitgelichte reactie

24 februari 2025

Hi ​@stepan, welcome to our Community!

Of course I want you to enjoy a stable, uninterrupted connection. Now I have done a line measurement, but I do not see any crazy things, everything looks fine. Could you give me some more information? On what equipment are you experiencing the high latency and packet loss, is it a wired or wireless connection? I don't see any wired devices at the moment.  

1 reactie

Tommie van Odido
Moderator
Forum|alt.badge.img+11
  • Moderator | Internet + TV
  • 14491 reacties
  • 24 februari 2025

Hi ​@stepan, welcome to our Community!

Of course I want you to enjoy a stable, uninterrupted connection. Now I have done a line measurement, but I do not see any crazy things, everything looks fine. Could you give me some more information? On what equipment are you experiencing the high latency and packet loss, is it a wired or wireless connection? I don't see any wired devices at the moment.  


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