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Hello. I have a EX5601-T1 (FW: V5.70(ACEA.0)T56C_b10_0130) router and a WX5600-T0 (FW: V5.70(ACDW.0)b8) WiFi point. I used to be able to see the full topology in the router admin page, including all the devices connected to the WiFi repeater. Now when I open the page, it just shows the device connected to the router and not those connected to the repeater. I tried the MPro Mesh application as well and it says “Mesh: Down”. I factory reset both router and repeater and did the repeater setup again, but nothing changed. My repeater is working fine and I can connect my device to it, but those devices are not listed either in router admin page or in MPro Mesh application.

Hi @hamit, welcome to our Community!
This is indeed true. Since the new firmware of the modem, the B10, the modem does not communicate well with the wifipoint. As a result, the topology is not correct and the Mpro Mesh app is not fully functional. Do not worry, this does not affect the operation of the wifi point with the modem. It's just that you don't see it the way it should be. 

Hi @hamit, welcome to our Community!
This is indeed true. Since the new firmware of the modem, the B10, the modem does not communicate well with the wifipoint. As a result, the topology is not correct and the Mpro Mesh app is not fully functional. Do not worry, this does not affect the operation of the wifi point with the modem. It's just that you don't see it the way it should be. 

 

Hi Tommie. Thanks for the explanation. Is there any way this would be solved with an update? I sometimes need to see the devices connected to my repeater to get their IP addresses, and this problem is making it really difficult. Your help is greatly appreciated. 

Hi @hamit, this will be resolved as soon as possible with a firmware update of the WX5600! We will let you know immediately when we have more information about this. Greetings, Ishana

Hello,

 

Is there an update about this issue?

I have odido sinds yesterday.

Yesterday i have settup everything and my topology of my network was perfect,

At night i got the new firmware B10 and now my topology is not correct.

When is a new update available? (this toppic is more than 2 months old.)

 

kind regards,

 

J

Hello,

 

Is there an update about this issue?

I have odido sinds yesterday.

Yesterday i have settup everything and my topology of my network was perfect,

At night i got the new firmware B10 and now my topology is not correct.

When is a new update available? (this toppic is more than 2 months old.)

 

kind regards,

 

J

Hello Jawie. It doesn't seem to be fixed. I still have the same problem. @Ishana van Odido could you please update us on the latest status of the update? It has been more than 2 months since my post, and the problem still exists. 

 

Regards, 

Hamit

We are still working on a fix @hamit. Sorry for the inconvenience! 

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