Hello, I am moving from my current place staring Nov end to my friend’s place who already have Odido connection and thereby would like to cancel my internet contract. However I cannot find the option to do this on the mijnodido website. How can I cancel the contract?Thanks!
Cancel Subscription
Hi
How nice to hear that you are moving and that they already have an Odido subscription. This topic is about moving:
If you let me know here that you are moving, I can cancel your subscription for you. When do you want to cancel your subscription?
+13Hi
How nice to hear that you are moving and that they already have an Odido subscription. This topic is about moving:
If you let me know here that you are moving, I can cancel your subscription for you. When do you want to cancel your subscription?
Yes, I am moving from 30-11-2024 onwards. So yes, please cancel my subscription and settle the expenses and any refund as my instalment is already deducted. The only issue is I am currently travelling to my parents due to emergency so I cannot give back box until mid-January. Seeking your help in this time of crisis in my life.
+4Hi
hey, I would like to close it by 28-11-2024 instead 28-12-2024 as I have already moved from this address. Could you please check again?
+5
I can’t cancel the subscription again to set it at an earlier. However, since you’ve already moved to your new address you are allowed to cancel the subscription without a month’s notice.
In case you can send me a proof of relocation in a private message to terminate a subscription within an annual contract I can refund the amount of the last month for you.
A proof of relocation is an official document. It can be an end of your rental contract from the landlord or a buyer's contract from an owner-occupied home. It can also be a rental or purchase agreement from the new address. Finally, we also accept a certificate of registration from the municipality (BRP).
Hi, thanks I will share my contract that says it ends in november in a pvt message to you. Please do the needful.
+5
Sorry for late reply, i have just written to you in pm. Not sure how could I share pdf but let me know and I will do it right away.
+5Hi
+5
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.