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Adjust order

  • November 24, 2025
  • 1 reactie
  • 22 Bekeken

Hello!
I bought house and will be moving to it on 30 december.
I ordered new internet for the house starting from 02.01.2026, but in my order i forgot to add 1 extra WiFi point, is it possible to still add it to my order?
 

Beste antwoord door Tommie van Odido

 Hey ​@Parazino, welcome to our community.

How wonderful to hear that you have purchased a house, congratulations! At this moment, we are unable to change the application or add anything to it. This will only be possible once your subscription has been activated, which will happen when the modem comes online for the first time. You can then request an additional wifipoint in Mijn Odido. If that doesn't work, let us know and I will request one for you! Good luck with the move.

 

 

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Tommie van Odido
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  • Moderator | Internet + TV
  • Antwoord
  • November 25, 2025

 Hey ​@Parazino, welcome to our community.

How wonderful to hear that you have purchased a house, congratulations! At this moment, we are unable to change the application or add anything to it. This will only be possible once your subscription has been activated, which will happen when the modem comes online for the first time. You can then request an additional wifipoint in Mijn Odido. If that doesn't work, let us know and I will request one for you! Good luck with the move.