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Beantwoord

Why no fiber?

  • February 11, 2024
  • 2 reacties
  • 43 Bekeken

Why can my neighbour subscribe to fiber above and below me though when I enter my house number I cannot? Who do I contact. I have a disability and cannot speak easily, only message.

Beste antwoord door Tommie van Odido

Hi @texasgooner, welcome to our Community!

Thank you for sounding the alarm. I immediately went to check for you and did indeed see that it is not possible to order fibre. However, I did look at the KPN NetwerkNL site and this area is indeed planned for the future. Unfortunately, I have no other answer for you at the moment. You may be able to contact KPN NetwerkNL for a clearer explanation. Unfortunately I don't have access to that. We hope to see you at Odido in the future! 

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2 reacties

Tommie van Odido
Moderator
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  • Moderator | Internet + TV
  • Antwoord
  • February 12, 2024

Hi @texasgooner, welcome to our Community!

Thank you for sounding the alarm. I immediately went to check for you and did indeed see that it is not possible to order fibre. However, I did look at the KPN NetwerkNL site and this area is indeed planned for the future. Unfortunately, I have no other answer for you at the moment. You may be able to contact KPN NetwerkNL for a clearer explanation. Unfortunately I don't have access to that. We hope to see you at Odido in the future! 


  • Auteur
  • heeft eerste post geplaatst
  • February 12, 2024

Thanks for helping - the area is finished (apart from the connection from the pavement to our door).

I have been told to conact Sales and they will fix this last bit (as my neighbour did next door).

 

There was a story behind this where the VVE could get this organized for the whole building and is now being done one by one when needed.