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unsubscribe the contract


  • heeft eerste post geplaatst

Hi. I have moved to a new address in the NL. In my new address Tmobile doesn't cover the home Internet. I want to unsubscribe my contract with Tmobile as soon as possible. 

My previous address was: [Verwijderd door Moderator. Plaats geen privégegevens in openbare berichten!]

 

Best regards, 

Mahfam 

3 reacties

Waqqas
Super User
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  • Odido Superuser
  • March 23, 2021

Hello @mahfam 

If there is no fiber or DSL available at your new address please have a look at this topic.

https://community.t-mobile.nl/t-mobile-thuis-van-bestelling-tot-installatie-496/info-ik-ga-verhuizen-wat-nu-276340

You'll have to provide an official document of your move via Facebook or twitter for example.


  • Auteur
  • heeft eerste post geplaatst
  • March 23, 2021

Hi,

Could you send me the address/link for Facebook in order to send you the official documents of my new move ?

I am waiting for your reply. 

Thanks !

Best,

Mahfam 


Waqqas
Super User
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  • Odido Superuser
  • March 23, 2021

@mahfam 

Looks like Twitter has a problem at the moment but on Facebook you can search for T-Mobile NL and send them a private message.

If you get automated replies you can say ik wil een medewerker spreken.