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Beantwoord

Please cancel my switch to fiber service

  • August 9, 2026
  • 2 reacties
  • 54 Bekeken

After multiple missed appointments from contractors working with ODF and no new appointments available until sometime in September, I wouldn't be able to start my fiber service until late September or early October. At that point it would be too late in the year and I can no longer commit to a full year contract anymore.

Because of this, I would like to cancel the upgrade to fiber and keep my existing month to month DSL service. Please also send instructions on returning the equipment that was sent to me for the fiber installation.

Beste antwoord door Des2000

Hi,

Please contact Odido on phone number 0800-0092 and ask for the cancelation department.

The moderators can not a make a cancelation by this forum.

Greetzz

Des

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    2 reacties

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    • Des2000
    • is een Top Poster
    • Antwoord
    • August 10, 2026

    Hi,

    Please contact Odido on phone number 0800-0092 and ask for the cancelation department.

    The moderators can not a make a cancelation by this forum.

    Greetzz

    Des

    Laten we lief en respect vol zijn naar elkaar. Geef de moderators de tijd om iets op te lossen.
    • ajpereira
    • Auteur
    • heeft eerste post geplaatst
    • August 10, 2026

    I see. I posted here as I saw historic posts by others where this was possible. I didn't realize this policy had changed.

    I do want to point out that requiring a phone call as the only way to cancel an order is a real accessibility barrier. For neurodivergent individuals, people who are hard of hearing, or anyone with similar disabilities, navigating a customer service phone line can be incredibly difficult and stressful. It would be great if Odido could offer an alternative cancellation channel for people who can't easily use the phone.

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