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Beantwoord

No order confirmation aside from email

  • June 26, 2025
  • 2 reacties
  • 18 Bekeken

  • heeft eerste post geplaatst
  • 1 reactie

Hi, I placed an order on June 19th for home internet. 

While I received a confirmation email I still can't find anything in my orders list. No package received either and the installation date is closing in. 

 

Order number 236098163

It's really important for me to not have delays since I need internet for work 

 

Thanks! 

Beste antwoord door Waqqas

Hello ​@Ghosch 

Did you order a Fiber connection or a DSL connection and if you have made an Odido account what is the status in there?

In case of fiber do you allready have a Fiber connection point?

2 reacties

Waqqas
Super User
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  • Odido Superuser
  • 23277 reacties
  • Antwoord
  • June 26, 2025

Hello ​@Ghosch 

Did you order a Fiber connection or a DSL connection and if you have made an Odido account what is the status in there?

In case of fiber do you allready have a Fiber connection point?


  • Auteur
  • heeft eerste post geplaatst
  • 1 reactie
  • June 26, 2025

Hello ​@Ghosch 

Did you order a Fiber connection or a DSL connection and if you have made an Odido account what is the status in there?

In case of fiber do you allready have a Fiber connection point?

Fibre. I also know the house already has the connections required for installation. 

There's no status in the orders list. The order itself doesn't show there. I can only see my 5 year old order.