Hello!
I am writing in English because my Dutch is still a bit limited, but here is my issue:
I am moving to a new apartment and I am receiving the modem from Odido this Wednesday, and my service will be active starting July 1st. However, I don't have any ISRA connection in my apartment. I contacted my landlord, and he told me that the previous tenants were using KPN from downstairs and said that a cable needs to be extended to my apartment from there. What are the next steps? Is it possible to have a technician make this installation before that time?
Thank you,
BR