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New DSL connection. Cannot find entry point in apartment

  • April 1, 2026
  • 2 reacties
  • 26 Bekeken

I moved to a new apartment and have an Odido DSL subscription. I received the router package but can’t figure out where to install in the meter cabinet or elsewhere. I would appreciate any help and would be a great if a technician could come and have a look. Thanks! 

April 1, 2026

Hello ​@ege.erdogan 

Beside the meter cabinet the ISRA point can also be somewhere else in your house, look for something like this:

 

2 reacties

rvk01
  • April 1, 2026

You can post a photo of the meter cabinet (so we could see if there is a ISRA point there).

But you can always let a technician do the installation. For that you need to call them (this can’t be done via the community, which is a ‘customer helps customer’ site). They should have indicated that in a letter enclosed with the installation package… (?)

 

 


Waqqas
Super User
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  • Odido Superuser
  • April 1, 2026

Hello ​@ege.erdogan 

Beside the meter cabinet the ISRA point can also be somewhere else in your house, look for something like this: