Hi, I made my order on 29th Nov, it was a new thuis contract and yesterday i received the package but there were no ring bell?
Im wondering what the reason?
And about ISRA point, i already asked here and seems like i will need a technician. Who i have to contact on 13th Dec "the date of activation" to get in touch with technician?
Hello
Did you get a mail from T-Mobile with a form to apply for the doorbell? I think in the confirmation email.
Wait for a moderator to reply, they can send a technician to your place.
Edit
Hello
Did you get a mail from T-Mobile with a form to apply for the doorbell? I think in the confirmation email.
Wait for a moderator to reply, they can send a technician to your place.
Edit
Hi again Waqqas, i didnt receive any form to apply for doorbell! I made my order on phone.
And about the technician. Why would i wait for thr activation date to arrange the technician visit. The activation date is on 13th, so why we dont save time and and schedule a visit on 13th or even 14th
Hi
Regarding a technician: you've made an appointment for December 22nd. Try and call Guidion (please dial 088 2000 151) everyday in order to check whether there's a spot open sooner than the 22nd. I can't make any guarantees, but whenever another appointment in the neighborhood has been declined due to the issue having been solved for instance, a spot in the schedule will open up and that might mean that you'll be able to receive help a tad sooner.
Please keep us posted!
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