The contract start date is december 7 but the router came earlier, i installed it and all the lights are green except the one in the shape of the planet (internet connection). What can I do to have my internet connection activated before December 7th? Thanks in advance
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Hello
Internet will work on the 7th of December but the moderators could check if that date can be a few days earlier if possible.
Ok, thank you very much for your quick response!
Hi
Happy to hear that you’ve ordered internet with T-Mobile Thuis! 
I’d love to activate your connection at an earlier moment. However, the network operator is already the biggest obstacle from being able to offer quicker activation times, especially within a week’s notice. I did not want to let you down and I’ve tried to move the activation date forward, but currently it is to no avail.
Although I would personally not count on it, if the network operator still manages to find a spot, you will automatically see the globe light activate on your modem and we will send you an automatic email to let you know that the internet has been activated.
Hopefully I can still get magic to happen for you!
Thank you very much for your help Cal . I hope the magic will happens soon : D
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