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installation Klantnummer: JFF72184


Hello, I have had the Odido installation kit for two weeks, when will someone finally come to plug it in? 

Klantnummer:

JFF72184

August 21, 2024

Hello @jodi121 

What is the status in your Odido account and do you allready have a fiber connection point in your house?

You should receive an email to make an appointment with Guidion for the installation of the router and ONT.

5 reacties

Waqqas
Super User
Forum|alt.badge.img+15
  • Odido Superuser
  • August 21, 2024

Hello @jodi121 

What is the status in your Odido account and do you allready have a fiber connection point in your house?

You should receive an email to make an appointment with Guidion for the installation of the router and ONT.


  • Auteur
  • is een nieuwe Poster
  • August 21, 2024

yes I have optical fiber at home and an odido set


  • Auteur
  • is een nieuwe Poster
  • August 21, 2024

I did not receive any email 

 


  • Auteur
  • is een nieuwe Poster
  • August 21, 2024

only the installation package came 

and I was supposed to have the internet connected on 06.08.2024


Waqqas
Super User
Forum|alt.badge.img+15
  • Odido Superuser
  • August 21, 2024

@jodi121 

What I s the status in your Odido account? Also check your spam folder.