Guidion cancelled my appointment for home internet activation on 30 Sep due to their technician being unavailable at the time. The next appointment I could select is on 9 Oct and during this time I am unable to use internet properly at my home. I tried calling their helpline but it is mostly unresponsive. The one time they did answer, they mentioned that they would call me later on the same day or the next day to confirm a quicker appointment - but this never happened. They also don't have any insights on how their "planning" department works or how to contact them.
I was provided unlimited mobile internet codes but mobile network keeps fluctuating throughout the day at my location, making it impossible to work.
I would like this addressed immediately to avoid further troubles related to my work.
