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DSL not available

  • 8 augustus 2024
  • 8 reacties
  • 31 Bekeken

  • is een nieuwe Poster
  • 3 reacties

I just moved into a new appartment, The previous owners used Odido as their provider but it seems like it is no longer available in the appartment according to when I try to sign up online. The strange thing is that the other apprtments in the building all show that they are avaiable to be connected to the DSL network. Please advice what could be the problem here? 

Uitgelichte reactie

8 augustus 2024

hi @Liamnz 

Could it be that there is fiber shown as connection possibility in the ZIP code checker?

 

8 reacties

eric
Super User
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  • Odido Superuser
  • 8734 reacties
  • 8 augustus 2024

hi @Liamnz 

Could it be that there is fiber shown as connection possibility in the ZIP code checker?

 


  • Auteur
  • is een nieuwe Poster
  • 3 reacties
  • 8 augustus 2024

Hello, it says fibre is a possibilty but not yet. It won’t give me a time when it may be available. But as I say if I change the postcode checker from my appartment on level 4, to the appartment on level 3, the DSL becomes available.


eric
Super User
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  • Odido Superuser
  • 8734 reacties
  • 8 augustus 2024

Well, the thing is that once fiber becomes avaliable to be ordered, the DSL option can not be ordered anymore. The DSL connection will be faced out, the other tennants will have to change their subscriptions in the future as well.


  • Auteur
  • is een nieuwe Poster
  • 3 reacties
  • 8 augustus 2024

Ok thanks. So if DSL option cannot be ordered, and Fibre is not yet ready, do you have any other solutions which could work for us?


eric
Super User
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  • Odido Superuser
  • 8734 reacties
  • 8 augustus 2024

You could check if 4G voor thuis can be ordered at your location.

If not, than my advise is to order the fiber connection as a start and use an unlimited datasim in a mifi router as alternative.

 

 


Waqqas
Super User
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  • Odido Superuser
  • 20649 reacties
  • 8 augustus 2024

@Liamnz

Sometimes there is an option of choosing DSL till fiber is available, is that option also not there?

You could look at another provider which offers DSL month contracts, and when fiber is available than you can switch to Odido.


  • Auteur
  • is een nieuwe Poster
  • 3 reacties
  • 8 augustus 2024

Thanks for the advice. Unfortunately there is no option to choose DSL till fiber is available. Do you know if there is a way to see when fibre will be installed?


eric
Super User
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  • Odido Superuser
  • 8734 reacties
  • 8 augustus 2024

If you can order fiber, at least the intention of a local grid operator (not odido) is there. Odido can rent fibers over several large grid operators in the netherlands. But in appartments it is sometimes more difficult to install fibers by the grid operators due to building restrictions and the VVE (appartment owners association).

But if fiber is not in your appartment yet, a couple of months is more lickly than some weeks.


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