But whenever I logged in and click that link, I never arrive at that page. It keeps redirecting me to `mobiel` choose subscription instead: https://www.odido.nl/my/kies-abonnement
If both mobiel and thuis are on your name you can link the thuis subscription in your mobiel account via the abonnement/prepaid toevoegen button so you can see the status.
Hello @ahmadmuhsink
If both mobiel and thuis are on your name you can link the thuis subscription in your mobiel account via the abonnement/prepaid toevoegen button so you can see the status.
Still not working, it said nothing found when I add Internet with that button.
Hey @ahmadmuhsink, welcome to our Community!
I immediately went to look for you and saw that your initials were wrong. I changed this for you and now you should be able to link your subscription. Click on “Abonnement toevoegen” and enter your details. Now you should be able to link it!
Hey @ahmadmuhsink, welcome to our Community!
I immediately went to look for you and saw that your initials were wrong. I changed this for you and now you should be able to link your subscription. Click on “Abonnement toevoegen” and enter your details. Now you should be able to link it!
Still unable to add my Home Internet here. It says something about address, so that could be it. I register it for my new address and already submit moving to the Odido system.
But still, weird that I cant check the order status.
Hey @ahmadmuhsink, ah I see, your mobile subscription is still at a different address than your Internet + TV subscription. I can't adjust that for you unfortunately, I only do Internet + TV subscriptions. You can create a new topic and put it in the right category under Mobiel -> Mijn Odido, or you can call our customer service for this on 0800-0092. Then you can have the address changed and then you can link your subscriptions!
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Bestand scannen voor virussen
Sorry, we zijn de inhoud van dit bestand nog aan het controleren om er zeker van te zijn dat het veilig is om te downloaden. Probeer het nog een keer over een paar minuten.