Hi! I ordered the home internet yesterday over the customer chat service. However, it was a mistake and I want to cancel the order. There is the 14-day reflection period. I wish to cancel the order immediately. I can't reach the customer service number. What can I do please?
Hi
I'm sad to see you leave, but it's always your decision and I fully respect that, naturally!
I've cancelled the order, you'll receive an email regarding the termination. If there's anything else I can help you with, please don't hesitate to ask. Should you decide to have second thoughts, know that you're always more than welcome to rejoin the club.
Stay safe and healthy!
I ordered Internet yesterday, but I want to cancel it. I cannot reach customer service in English, so can you cancel my order?
Hi
Hi, I want to terminate my order. Thanks for your interest.
Hi
.
Hi
I want to cancel my contract with T-mobile Wifi from May end.
Hi
I want to cancel my contract with T-mobile Wifi from May end.
Hi
Hi
Yes, please end of May. Thanks for supporting.
Hi
Hope we can re-welcome you at some point: good luck with your future endeavors and please feel free to stay on the Community!
Hi
Hope we can re-welcome you at some point: good luck with your future endeavors and please feel free to stay on the Community!
Hello Jason,
I am thinking about the contract again. May be I want to continue with t-mobile. My last date is 31st May 2022.
I ham yet to start with budgetallesin1 . Can you please help me cancel my contract with budgetallesin1 (Clientnumber : 70000102890)? Then I can onbaord with t-mobile again.
Regards,
Prem Gupta
0685055296
Hi
Hello Demi,
I am thinking about the contract again. May be I want to continue with t-mobile. My last date is 31st May 2022.
I ham yet to start with budgetallesin1 . Can you please help me cancel my contract with budgetallesin1 (Clientnumber : 70000102890)? Then I can onbaord with t-mobile again.
Regards,
Prem Gupta
0685055296
Hi
I am thinking about the contract again. May be I want to continue with t-mobile. My last date is 31st May 2022.
I ham yet to start with budgetallesin1 . Can you please help me cancel my contract with budgetallesin1 (Clientnumber : 70000102890)? Then I can onbaord with t-mobile again.
If you want to cancel your order at BudgetThuis, you can do this by telephone. This must be done within 14 days after you have placed the order with them.
Call 020 - 205 55 55 and choose option 1. They can be reached by phone on working days from 08:30 - 18:00 and on Saturdays from 10:00 - 16:00.
If you have informed T-Mobile that your agreement must be terminated, please inform T-Mobile in good time. Otherwise your contract will expire and you will still be without services.
Hi
I am thinking about the contract again. May be I want to continue with t-mobile. My last date is 31st May 2022.
I ham yet to start with budgetallesin1 . Can you please help me cancel my contract with budgetallesin1 (Clientnumber : 70000102890)? Then I can onbaord with t-mobile again.
If you want to cancel your order at BudgetThuis, you can do this by telephone. This must be done within 14 days after you have placed the order with them.
Call 020 - 205 55 55 and choose option 1. They can be reached by phone on working days from 08:30 - 18:00 and on Saturdays from 10:00 - 16:00.
If you have informed T-Mobile that your agreement must be terminated, please inform T-Mobile in good time. Otherwise your contract will expire and you will still be without services.
Hello Gerrit,
Yes both things is tracked. thanks for response.
Regards,
Prem Gupta
Hi
I am thinking about the contract again. May be I want to continue with t-mobile. My last date is 31st May 2022.
I ham yet to start with budgetallesin1 . Can you please help me cancel my contract with budgetallesin1 (Clientnumber : 70000102890)? Then I can onbaord with t-mobile again.
If you want to cancel your order at BudgetThuis, you can do this by telephone. This must be done within 14 days after you have placed the order with them.
Call 020 - 205 55 55 and choose option 1. They can be reached by phone on working days from 08:30 - 18:00 and on Saturdays from 10:00 - 16:00.
If you have informed T-Mobile that your agreement must be terminated, please inform T-Mobile in good time. Otherwise your contract will expire and you will still be without services.
Hello Gerrit,
Yes both things is tracked. thanks for response.
Regards,
Prem Gupta
Hello All,
Can you confirm me if my cancellation request is removed from tmobile ? I have get a confirmation over call that I will continue to use t-mobile home internet but it does not get reflected over homepage.
Regards,
Prem
Hi
Hello,
Today I expect the internet to continue as normal as my cancelation is canceled. On home page too, it look normal, but no internet.
Cam someone gelp me ASAP.
Regards,
Prem
Moderator edit: it's not allowed to share private information publicly.
Hi
We’ll get to the bottom of this, I promise!
Do you happen to use a T-Mobile or Tele2 SIM card (prepaid or subscription)? If so, I can offer you a voucher for Unlimited Internet to bridge the gap. Then you can stay online indefinitely during the next seven days via mobile hotspot on PC and laptop. You also do not have to supplement this bundle, so you are not limited to just a few GB per day. Please let me know if I can sort this out for you and I'll send you a voucher code as soon as possible!
Hello, I subscribed for the “Tablet Unlimited GB” plan but It is not meeting my requirements and hence since its only 9 days and within the reflection period i would want to cancel my subscription. Please help me on the same
Hi
I would like to help you with your request. You can fill in this form and send back the tablet if you have purchased one. You can the information you need on this page. If you have any other questions, please let us know!
Hello,
I am unable to download my return label. Can you please provide me one latest?
https://thuismy.t-mobile.nl/retour-label/HDX13154-1/3SCFUS5478366
Hi
T-Mobile Thuis
Antwoordnummer 15021
1117 ZZ Schiphol
Return number: please check your email for this
Is this going to work for you? Good luck!
Hi
T-Mobile Thuis
Antwoordnummer 15021
1117 ZZ Schiphol
Return number: please check your email for this
Is this going to work for you? Good luck!
Hello T-mobile: I have cancelled subscription without even activating it. Return is completed.
Feature: 5955/58775066
T - Mobile Return - device received |
Dear Sir / Madam, We hereby inform you that we have received your device with IMEI number 868817033218890 and case number 58775066. Thanks for the shipment! We will refund any purchase amount within 14 days to the IBAN number known to us. Do you have any questions? Find your answer quickly at t-mobile.nl/customer service . You cannot respond directly to this email. Sincerely, |
But now I get email to pay for the month. Since I have not even open the box and returned it within 14 days, why there is a bill? Please find below email:
Denk je eraan je factuur te betalen?Kenmerk: RH01/1.21341173refComId:_a5I6N000006IrFzUAK:refComId | ||||||||||||||||||||||||||||||
Beste meneer Gupta, We hebben je betaling helaas nog niet ontvangen. Vergeet je ons niet? Omdat er nu een betalingsachterstand is ontstaan op je overeenkomst mobiele telefonie, brengen we op je volgende factuur € 15,- buitengerechtelijke incassokosten in rekening. Het gaat om een achterstand op deze facturen:
|
Hi
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