Ik probeer Giro Italia met Engels commentaar te kijken.

I think this is an issue with the Odido portal. The programme is broadcast in both languages and some days it works, but then it goes silent and switches to Dutch. The feed is there but Odido.tv has an issue.

It is so frustrating trying to get support with this. The technical staff just automatically assume the programme is A. subtitled B. probably not available in English and do not check.

Do you work for Odido?

Hi ​@mta01bk, Cheyenne and I are both working for Odido! You can recognize us and the other moderators by “van Odido” behind our names. We definitely did check it for you. Like Cheyenne has said, English commentary is normally available on Eurosport. Can you please give me an example of the date and exact time where the program started in English but then switched to Dutch? Please let me know on what channel this was and what program you were watching. I can then make sure to check this for you! 

I got in touch with Eurosport and they just said they have acknowledged my feedback and won’t give any answer. My understanding is this is up to Odido to sort. Eurosport don’t donate the channels to them Odido is paying for it and I am paying them.

And to answer your question I didn’t enjoy it because it was in Dutch and I phoned Odido 5 times and each time they dithered around with useless suggestions for fixes (“try turning tv off and on again”) despite admiting they had the same problem!!

Hi ​@mta01bk, I am sorry to read this! I do have to refer to my first answer, this is what our TV team found out about your question. If you want, please give examples of program like Nora asked, so I can check with our TV team just to be sure!