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Ik denk dat het forum wel over zal gaan lopen met mensen die een crashende app hebben. Ik denk dat het verstandig is om de oude app langer in de lucht te houden en ook de oude app ergens toegankelijk te maken. Misschien een xtra playstore  link met de oude versie of een apk die je via het forum of de site kan downloaden. De apk is wel te vinden op het www maar dat is niet voor iedereen.

eDEVICE]
Brand: UGOOS
Model: UGOOS-UT3S
Board: rk30sdk
Revision: eng.ugoos.20180416.094151
Android Version: 7.1.2
CPU Usage: 1% 1% 2% 1% 1% 1% 2% 1% 2% 3% 
System Time :2020-09-08 17:08:15.524
Boot Up Seconds: 78.743

/MEMORY]
OS Total: 1996MB
OS Free: 88MB
App Resident: 176MB
App Virtual: 1747MB

/APPLICATION]
App Version: nl.tmobiletv.vinson A 2.1.8
Running Seconds: 20.884
DMP Base Version: DMPBASE_20.0.25.20 (arm/Aug 13 2020/09:34:49)

/EXCEPTION]
Name: reportSizeConfigurations: ActivityRecord not found for: Token{30d9b6e null}
Reason: java.lang.IllegalArgumentException: reportSizeConfigurations: ActivityRecord not found for: Token{30d9b6e null}
Cmd Line: nl.tmobiletv.vinson
Process ID: 2830
Thread: 2830 (main)
Call Stack 1: android.os.Parcel.readException(Parcel.java:1688)
Call Stack 2: android.os.Parcel.readException(Parcel.java:1637)
Call Stack 3: android.app.ActivityManagerProxy.reportSizeConfigurations(ActivityManagerNative.java:6904)
Call Stack 4: android.app.ActivityThread.reportSizeConfigurations(ActivityThread.java:2793)
Call Stack 5: android.app.ActivityThread.handleLaunchActivity(ActivityThread.java:2736)
Call Stack 6: android.app.ActivityThread.-wrap12(ActivityThread.java)
Call Stack 7: android.app.ActivityThread$H.handleMessage(ActivityThread.java:1483)
Call Stack 8: android.os.Handler.dispatchMessage(Handler.java:102)
Call Stack 9: android.os.Looper.loop(Looper.java:154)
Call Stack 10: android.app.ActivityThread.main(ActivityThread.java:6141)
Call Stack 11: java.lang.reflect.Method.invoke(Native Method)
Call Stack 12: com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:892)
Call Stack 13: com.android.internal.os.ZygoteInit.main(ZygoteInit.java:782)

/LAST LOGS]
Logo1]: :2020-09-08 17:07:54.638|INFO|DmpThread|CDmpThread.cpp:67|2830] Thread "dmp_timer" created.
Logo2]: :2020-09-08 17:07:54.638|INFO|DmpThread|CDmpThread.cpp:230|2859] Thread "dmp_timer" start to run, thread pid is 2859.
Logo3]: :2020-09-08 17:07:54.638|INFO|DmpThread|CDmpThread.cpp:67|2830] Thread "dmp_sbox_manager" created.
Logo4]: :2020-09-08 17:07:54.638|INFO|DmpSbox|CDmpSboxManager.cpp:64|2830] Succeed to create sbox manager thread.
Logo5]: :2020-09-08 17:07:54.639|DEBUG|SYS_STAT|CDmpLogManager.cpp:60|2859] CPU:0%  TOTAL:1996MB  FREE:84MB  RESIDENT:83MB  VIRTUAL:1646MB
Logo6]: :2020-09-08 17:07:54.639|INFO|DmpCaCert|CDmpCaCertManager.cpp:42|2830] CA cert path got from config is /data/data/nl.tmobiletv.vinson/certs/cacert.pem.
Logo7]: :2020-09-08 17:07:54.639|INFO|DmpCaCert|CDmpCaCertManager.cpp:65|2830] CA cert manager init succeed, cert path is /data/data/nl.tmobiletv.vinson/certs/cacert.pem.
Logo8]: :2020-09-08 17:07:54.639|INFO|DmpThread|CDmpThread.cpp:67|2830] Thread "dmp_debug_agent" created.
Logo9]: :2020-09-08 17:07:54.639|DEBUG|DmpAgent|CDebugAgentServer.cpp:309|2830] Request to start debug agent in server mode.
Logo10]: :2020-09-08 17:07:54.639|INFO|DmpThread|CDmpThread.cpp:230|2861] Thread "dmp_debug_agent" start to run, thread pid is 2861.
Logo11]: :2020-09-08 17:07:54.639|DEBUG|DmpAgent|CDebugAgentServer.cpp:142|2861] Debug agent server is ready to make connections.
Logo12]: :2020-09-08 17:07:54.639|DEBUG|DmpAgent|CDebugAgentServer.cpp:357|2861] About to start debug agent service in server mode.
Logo13]: :2020-09-08 17:07:54.639|INFO|DmpThread|CDmpThread.cpp:67|2830] Thread "dmp_domain_name_manager" created.
Logo14]: :2020-09-08 17:07:54.640|INFO|DmpBaseNative|DmpBaseNative.cpp:578|2830] Device is not rooted!
Logo15]: :2020-09-08 17:07:54.640|DEBUG|DmpAgent|CDebugAgentServer.cpp:342|2830] Request to stop debug agent!
Logo16]: :2020-09-08 17:07:54.643|INFO|DmpThread|CDmpThread.cpp:230|2862] Thread "dmp_domain_name_manager" start to run, thread pid is 2862.
Logo17]: :2020-09-08 17:07:54.645|INFO|DmpThread|CDmpThread.cpp:230|2860] Thread "dmp_sbox_manager" start to run, thread pid is 2860.
Logo18]: :2020-09-08 17:07:54.645|INFO|DmpSbox|CDmpSboxManager.cpp:71|2860] Secure box init begin ...
Logo19]: :2020-09-08 17:07:54.645|INFO|DmpSbox|CDmpSboxContainer.cpp:188|2860] Device uid is b7226200-9b4e-fa15-8a39-0c5832fa9dd3.
Logo20]: :2020-09-08 17:07:54.645|INFO|DmpSbox|CDmpSboxContainer.cpp:209|2860] Device name is UGOOS-UT3S.
Logo21]: :2020-09-08 17:07:54.645|INFO|DmpSbox|CDmpSboxContainer.cpp:233|2860] No sbox data file found!
Logo22]: :2020-09-08 17:07:54.645|INFO|DmpSbox|CDmpSboxManager.cpp:125|2860] Secure box init success.
Logo23]: :2020-09-08 17:07:55.078|INFO|HAPlayer_ottca|OTTCA.java:2|2830] OTTCA begin load static code.
Logo24]: :2020-09-08 17:07:55.081|INFO|DmpPlugin|CDmpPluginManager.cpp:26|2830] Succeed to register plugin ca_playready_plugin , version 1.0.
Logo25]: :2020-09-08 17:07:55.081|INFO|HAPlayer_ottca|OTTCA.java:4|2830] load libraryOttCaInterface,loaded =true
Logo26]: :2020-09-08 17:07:55.082|INFO|OTTCA_INTERFACE|OttCaInterface.cpp:200|2830] Api_CA_GetHandle ver(20.0.25.20) catype(0) buildtime(Aug 13 2020_09:34:57)
Logo27]: :2020-09-08 17:07:55.082|INFO|DmpLicense|CDmpLicenseManager.cpp:229|2830] The license content of key enable_verimatrix_ca is 0.
Logo28]: :2020-09-08 17:07:55.082|ERROR|OTTCA_INTERFACE|OttCaInterface.cpp:102|2830] CA check: VMX module is not supported, please use corrected license!!!
Logo29]: :2020-09-08 17:07:55.082|INFO|OTTCA_INTERFACE|OttCaInterface.cpp:200|2830] Api_CA_GetHandle ver(20.0.25.20) catype(1) buildtime(Aug 13 2020_09:34:57)
Logo30]: :2020-09-08 17:07:55.082|INFO|DmpLicense|CDmpLicenseManager.cpp:229|2830] The license content of key enable_playready_drm is 1.
Logo31]: :2020-09-08 17:07:55.082|INFO|DmpPlugin|CDmpPluginManager.cpp:46|2830] Succeed to find plugin ca_playready_plugin.
Logo32]: :2020-09-08 17:07:55.082|DEBUG|DmpPlugin|DmpPlugin.cpp:62|2830] Plugin API PR_CreateInstance was found at 0x987bd4b4 from plugin ca_playready_plugin.
Logo33]: :2020-09-08 17:07:55.082|INFO|OTTCA_CPlayReadyCA|CPlayReadyCA.cpp:1255|2830] PR_CreateInstance buildtime(Aug 13 2020_09:34:57)
Logo34]: :2020-09-08 17:07:55.082|INFO|OTTCA_CPlayReadyCA|CPlayReadyCA.cpp:840|2830] CA_GetVersion
Logo35]: :2020-09-08 17:07:55.086|INFO|OTTPLAYER_PLAYREADY|DrmPluginApi.cpp:454|2830] CPlayReadyDrm libOnLoad ver(20.0.16.3)
Logo36]: :2020-09-08 17:07:55.086|INFO|DmpPlugin|CDmpPluginManager.cpp:26|2830] Succeed to register plugin playreadydrm_plugin , version 20.0.16.3.
Logo37]: :2020-09-08 17:07:55.086|INFO|OTTPLAYER_DRMPLUGIN|DrmInterfacePluginApi.h:89|2830] GetDrmPlugin load libOTTPR.so successfully
Logo38]: :2020-09-08 17:07:55.086|INFO|DmpPlugin|CDmpPluginManager.cpp:46|2830] Succeed to find plugin playreadydrm_plugin.
Logo39]: :2020-09-08 17:07:55.086|INFO|OTTPLAYER_DRMPLUGIN|DrmInterfacePluginApi.h:108|2830] GetDrmPlugin Get Drm(ver: 20.0.16.3) plugin successfully
Logo40]: :2020-09-08 17:07:55.086|INFO|OTTCA_CPlayReadyCA|CPlayReadyCA.cpp:1265|2830] PR_CreateInstance ver(20.0.16.3)
Logo41]: :2020-09-08 17:07:55.086|INFO|DmpLicense|CDmpLicenseManager.cpp:229|2830] The license content of key enable_playready_local_cert is 0.
Logo42]: :2020-09-08 17:07:55.086|INFO|OTTCA_CPlayReadyCA|CPlayReadyCA.cpp:1275|2830] PR_CreateInstance playready doesn't install model cert
Logo43]: :2020-09-08 17:07:55.086|INFO|OTTCA_CPlayReadyCA|CPlayReadyCA.cpp:840|2830] CA_GetVersion
Logo44]: :2020-09-08 17:07:55.086|INFO|DmpPlugin|CDmpPluginManager.cpp:46|2830] Succeed to find plugin playreadydrm_plugin.
Logo45]: :2020-09-08 17:07:55.086|INFO|OTTPLAYER_DRMPLUGIN|DrmInterfacePluginApi.h:108|2830] GetDrmPlugin Get Drm(ver: 20.0.16.3) plugin successfully
Logo46]: :2020-09-08 17:07:55.086|INFO|OTTCA_INTERFACE|OttCaInterface.cpp:200|2830] Api_CA_GetHandle ver(20.0.25.20) catype(2) buildtime(Aug 13 2020_09:34:57)
Logo47]: :2020-09-08 17:07:55.086|INFO|DmpLicense|CDmpLicenseManager.cpp:229|2830] The license content of key enable_novel_prodrm is 0.
Logo48]: :2020-09-08 17:07:55.086|ERROR|OTTCA_INTERFACE|OttCaInterface.cpp:102|2830] CA check: NOVEL module is not supported, please use corrected license!!!
Logo49]: :2020-09-08 17:07:55.086|INFO|OTTCA_INTERFACE|OttCaInterface.cpp:200|2830] Api_CA_GetHandle ver(20.0.25.20) catype(3) buildtime(Aug 13 2020_09:34:57)
Logo50]: :2020-09-08 17:07:55.086|INFO|DmpLicense|CDmpLicenseManager.cpp:229|2830] The license content of key enable_widevine_drm is 1.
Logo51]: :2020-09-08 17:07:55.145|INFO|OTTPLAYER_WIDEVINE|WidevineDrm.cpp:1780|2830] Widevine Constructor
Logo52]: :2020-09-08 17:07:55.145|INFO|DmpPlugin|CDmpPluginManager.cpp:26|2830] Succeed to register plugin ca_widevine_plugin , version 1.0.
Logo53]: :2020-09-08 17:07:55.145|INFO|OTTCA_INTERFACE|OttCaInterface.cpp:450|2830] Api_CA_GetHandle load lib successfully
Logo54]: :2020-09-08 17:07:55.145|INFO|DmpPlugin|CDmpPluginManager.cpp:46|2830] Succeed to find plugin ca_widevine_plugin.
Logo55]: :2020-09-08 17:07:55.145|DEBUG|DmpPlugin|DmpPlugin.cpp:62|2830] Plugin API WIDEVINE_CreateInstance was found at 0x985080f0 from plugin ca_widevine_plugin.
Logo56]: :2020-09-08 17:07:55.145|INFO|OTTPLAYER_WIDEVINE|WidevineDrm.cpp:1732|2830] WIDEVINE_CreateInstance buildtime(Aug 13 2020_09:35:20)
Logo57]: :2020-09-08 17:07:55.146|WARN|OTTPLAYER_WIDEVINE|NativeWidevine.cpp:1100|2830] NativeMediaDrm_GetMediaDrmAPI method id close is null
Logo58]: :2020-09-08 17:07:55.146|ERROR|OTTPLAYER_WIDEVINE|NativeWidevine.cpp:1125|2830] NativeMediaDrm_GetMediaDrmAPI OK
Logo59]: :2020-09-08 17:07:55.176|DEBUG|OTTPLAYER_WIDEVINE|NativeWidevine.cpp:879|2830] widevine NativeMediaDrm_CreateMediaDrm successful
Logo60]: :2020-09-08 17:07:55.177|INFO|DmpThread|CDmpThread.cpp:67|2830] Thread "widevine_offline_OperaKeySetIdFile_thread" created.
Logo61]: :2020-09-08 17:07:55.177|ERROR|OTTPLAYER_WIDEVINE|WidevineKeySetIdMgr.cpp:87|2830] OfflineWriteKeytoFile CreateThread success
Logo62]: :2020-09-08 17:07:55.177|INFO|DmpThread|CDmpThread.cpp:230|2903] Thread "widevine_offline_OperaKeySetIdFile_thread" start to run, thread pid is 2903.
Logo63]: :2020-09-08 17:07:55.177|ERROR|OTTPLAYER_WIDEVINE|WidevineKeySetId.cpp:58|2830] [/data/data/nl.tmobiletv.vinson/wv_offline_keysetid] is Less than 12byte. Empty index of this path.
Logo64]: :2020-09-08 17:07:55.177|DEBUG|OTTPLAYER_WIDEVINE|WidevineKeySetIdMgr.cpp:184|2830] keysetid[/data/data/nl.tmobiletv.vinson/wv_offline_keysetid] New Load.
Logo65]: :2020-09-08 17:07:55.177|INFO|OTTPLAYER_WIDEVINE|WidevineDrm.cpp:114|2830] widevine MediaDrm load successfully
Logo66]: :2020-09-08 17:07:55.178|INFO|OTTPLAYER_WIDEVINE|WidevineDrm.cpp:133|2830] create widevine drm instance init OK
Logo67]: :2020-09-08 17:07:55.178|INFO|OTTPLAYER_WIDEVINE|WidevineDrm.cpp:1751|2830] WIDEVINE_CreateInstance successful, ver(widevine-cdm_v2.2.0-0-903)
Logo68]: :2020-09-08 17:07:59.664|DEBUG|SYS_STAT|CDmpLogManager.cpp:60|2859] CPU:1%  TOTAL:1996MB  FREE:135MB  RESIDENT:100MB  VIRTUAL:1657MB
Logo69]: :2020-09-08 17:07:59.684|INFO|DmpDomainNameManager|CDmpDomainNameManager.cpp:51|2862] Domain name manager start working.
Logo70]: :2020-09-08 17:08:04.720|DEBUG|SYS_STAT|CDmpLogManager.cpp:60|2859] CPU:1%  TOTAL:1996MB  FREE:84MB  RESIDENT:118MB  VIRTUAL:1682MB
Logo71]: :2020-09-08 17:08:09.760|DEBUG|SYS_STAT|CDmpLogManager.cpp:60|2859] CPU:1%  TOTAL:1996MB  FREE:79MB  RESIDENT:143MB  VIRTUAL:1699MB
Logo72]: :2020-09-08 17:08:14.800|DEBUG|SYS_STAT|CDmpLogManager.cpp:60|2859] CPU:2%  TOTAL:1996MB  FREE:81MB  RESIDENT:166MB  VIRTUAL:1746MB

Misschien helpt het bij het oplossen van het app probleem. Stuur maar naar de ontwikkelaars.

 

 

Hoi @len_tour, ik sta hier even van te kijken! Bedankt voor deze moeite, ik waardeer het ontzettend dat je zo met ons meedenkt. Ik heb je topic meteen gedeeld met de juiste persoon. Nogmaals dank! :relaxed:

@Cheyenne Graag gedaan! Ik snap dat zeggen dat ‘de app crashed’ te weinig info is voor een ontwikkelaar. Gelukkig staat Android niet volledig op slot en kan ik vrij eenvoudig ‘root’ toegang krijgen op mijn box. Het zit ingebouwd en hoef het alleen maar aan te zetten.

Ik kan vrij vlot een nieuwe apk  installeren, testen en eventueel een nieuwe log sturen als dat helpt. Voor het gemak kun je mijn email adres doorgeven aan de persoon die met de app bezig is. Pm me dan maar ff.

Ik zal nog kijken of ik ook een logbestand op mijn Chromebook kan vastleggen.

Hi @len_tour, top, dank voor het uitzoekwerk! Ik heb het doorgegeven aan één van onze developers en ze gaan er mee aan de slag. Mochten ze meer informatie nodig hebben dan kom ik bij je terug! 

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