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Zyxel Dx5401-B1 crashes and reboots when login to admin

  • 2 december 2024
  • 5 reacties
  • 149 Bekeken

  • heeft eerste post geplaatst
  • 2 reacties

Hello,

since one or two weeks, when I login to the admin interface of my zyxel modem, it crashes and reboots by itself.

I tried to delete all the cache of the browser and also use incognito mode, this does not help. This happens from multiple devices. The crash happens when I try to navigate in the menus of the modem, after login (e.g. if I go in the LAN setup, or if I go to the Logs tabs, it happens randomly after visiting 2-3 pages).

I read in the forum that it can be linked to a firmware upgrade, can it be downgraded?

Thank you

Beste antwoord door Stef88tn

Tommie van Odido schreef:

Hi ​@Stef88tn, welcome to our Community!

It is indeed true what ​@Waqqas says. This is being investigated by Zyxel. For now, I have downgraded the modem for you. It does not happen with this firmware! 

 

Thanks! 

Bekijk origineel

5 reacties

Waqqas
Super User
Forum|alt.badge.img+15
  • Odido Superuser
  • 21965 reacties
  • 2 december 2024

Hello ​@Stef88tn 

It is a bug in the new firmware, using another VLAN capable router can also solve this.


  • Auteur
  • heeft eerste post geplaatst
  • 2 reacties
  • 2 december 2024
Waqqas schreef:

Hello ​@Stef88tn 

It is a bug in the new firmware, using another VLAN capable router can also solve this.

 

thanks, i don’t have another router, i hope i can get a downgrade


Tommie van Odido
Moderator
Forum|alt.badge.img+11
  • Moderator | Internet + TV
  • 14854 reacties
  • 3 december 2024

Hi ​@Stef88tn, welcome to our Community!

It is indeed true what ​@Waqqas says. This is being investigated by Zyxel. For now, I have downgraded the modem for you. It does not happen with this firmware! 


  • Auteur
  • heeft eerste post geplaatst
  • 2 reacties
  • Antwoord
  • 3 december 2024
Tommie van Odido schreef:

Hi ​@Stef88tn, welcome to our Community!

It is indeed true what ​@Waqqas says. This is being investigated by Zyxel. For now, I have downgraded the modem for you. It does not happen with this firmware! 

 

Thanks! 


  • heeft eerste post geplaatst
  • 1 reactie
  • 30 maart 2025
Tommie van Odido schreef:

Hi ​@Stef88tn, welcome to our Community!

It is indeed true what ​@Waqqas says. This is being investigated by Zyxel. For now, I have downgraded the modem for you. It does not happen with this firmware! 

 

Ik heb hetzelfde probleem. Ik kan de pagina 192.168.1.1 openen en inloggen maar na 10 seconden wordt ik er uit gegooid.

August


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