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Hello,

since one or two weeks, when I login to the admin interface of my zyxel modem, it crashes and reboots by itself.

I tried to delete all the cache of the browser and also use incognito mode, this does not help. This happens from multiple devices. The crash happens when I try to navigate in the menus of the modem, after login (e.g. if I go in the LAN setup, or if I go to the Logs tabs, it happens randomly after visiting 2-3 pages).

I read in the forum that it can be linked to a firmware upgrade, can it be downgraded?

Thank you

Hello ​@Stef88tn 

It is a bug in the new firmware, using another VLAN capable router can also solve this.

Hello ​@Stef88tn 

It is a bug in the new firmware, using another VLAN capable router can also solve this.

 

thanks, i don’t have another router, i hope i can get a downgrade

Hi ​@Stef88tn, welcome to our Community!

It is indeed true what ​@Waqqas says. This is being investigated by Zyxel. For now, I have downgraded the modem for you. It does not happen with this firmware! 

Thanks! 

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