Good afternoon,
few days ago I placed my first order in Odido. At the end of the order creation, the web site suggested me to add my order in mjin Odido to better understand the status of it and to follow all the steps. I did it without problems. Unfortunately, because of some selection errors in my order, I called the customer service, they cancelled my order and a new one got created with the right selections. Using the new number I had the intention to add it in mijn Odido as I did with the previous one but every time I try I get an error message saying the following:
Too many records found
Found too many records for the details provided
My account number is correct
Can anyone who has access to the system fix this bug? It looks like the DB contains my account twice. Can the previous order be removed and can the new one be added in mijn Odido directly? Thank you in advance
Christian
Beste antwoord door Tommie van Odido
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