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No Internet - Huawei OptiXstar LOS Red Light Since Friday

  • September 14, 2025
  • 1 reactie
  • 29 Bekeken

Hi, I have fiber internet at home. Since Friday, my internet has completely stopped working. The LOS light on my Huawei OptiXstar ONT is blinking red, and the internet light on my Zyxel T54 router is also red. Wifi is visible but there is no internet connection.

I already restarted both the ONT and the router several times, but the problem remains. Any advise what to do next?

 

Thanks in advance. 

September 15, 2025

Hey ​@GokGokalp, welcome to our community!

I want you back online as soon as possible, of course. I wanted to check for you right away, but I'm still missing some information. Could you please update your profile with your date of birth and the last four digits of your IBAN? Once you've done this and let me know, I'll get started on getting you back online as soon as possible. Will you let me know? Thanks in advance! 

1 reactie

Tommie van Odido
Moderator
Forum|alt.badge.img+11
  • Moderator | Internet + TV
  • September 15, 2025

Hey ​@GokGokalp, welcome to our community!

I want you back online as soon as possible, of course. I wanted to check for you right away, but I'm still missing some information. Could you please update your profile with your date of birth and the last four digits of your IBAN? Once you've done this and let me know, I'll get started on getting you back online as soon as possible. Will you let me know? Thanks in advance!