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Dear Odido,

I would like to exchange my current modem (Zyxel T-50) for a newer model, the T-56.

I’ve been your customer for the last 5 years (same modem as well) & I don’t feel the current modem is as good as before.

How can I exchange the old modem for a new one?

 

Thanks!

Hi @Fadi AC, of course! I can switch out the T-50 for you, no problem. The only thing is that the T-56 is not in stock at this moment and won't untill expected at the end of November. If you want to wait, please send a message in this topic at the end of November. What I can do at this point, is switch your T-50 for the T-54 model. This model has the same qualities as the T-56. Let me know!

Hello Cheyenne,

 

Thanks for your fast reply & customer service!

It’s ok I can wait until end of November to receive the T-56.

Thank you @Fadi AC! Please send me a message at the end of November in this topic. I will arrange this for you! 😁

Hello ​@Cheyenne van Odido

As per our last conversation, here’ a gentle reminder to exchange my T-50 with T-56.

Looking forward to hearing from you!

 

Regards,

Fadi

I want to ​@Fadi AC, but the system is not cooperating and I have submitted a ticket for you to replace the modem!

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