I am currently outside of the Netherlands and stuck with no service. Current on my payments and no blocks, tried all advise here but no luck.
can someone help me as Iâm kind of stuck?
Beantwoord
Stuck without data outside of NL - help!
Beste antwoord door Marciano van Odido
Good morning Carlos, welcome to our Community! I hope you're enjoying your stay abroad. I'm more than happy to help you get back online. Please fill in your date of birth and the last 4 digits of your IBAN in your profile. I've looked into it already and I see that there are barrings for international roaming. Once I have the requested information, we have completed the verification, and I can remove the barrings right away. Please let me know when you filled in the rest of your profile, and you will be back in no time! đ
+9Good morning Carlos, welcome to our Community! I hope you're enjoying your stay abroad. I'm more than happy to help you get back online. Please fill in your date of birth and the last 4 digits of your IBAN in your profile. I've looked into it already and I see that there are barrings for international roaming. Once I have the requested information, we have completed the verification, and I can remove the barrings right away. Please let me know when you filled in the rest of your profile, and you will be back in no time! đ
Hello Marciano,
I have updated this.
When I called on Friday I was told that this was a technical issue in my side and not any issue odido had.
I ended up having to buy an eSIM for the weekend. I am now back in NL but would appreciate the removal still as I will travel again soon.
Thank you.
+9Hi Carlos, thank you for updating your profile! Traveling again soon sounds great. I hope it's for fun reasons. I removed the barrings, so you will be able to connect to networks abroad on your next trip. I wish you a good time abroad (in advance) and if you need any help when you're abroad, please let me know. But I expect everything to run smoothly. I'm here for you! đ
Reageer
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.