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Beantwoord

SIM card issues

  • April 7, 2026
  • 4 reacties
  • 66 Bekeken

I moved to Germany in October and my SIM card connected immediately when I first moved. I removed the SIM card after a while and now put it back in my phone but my SIM card doesn't work. I have this number connected to some things and I was hoping to be able to get otps through it still. I have tried everything to get it to reconnect. I turned off and on my phone, manually tried to connect it to a network (it says not available), removed and added the SIM back, updated my software, reset my network settings in my phone, checked if there's any blockages in the odido app(there isn't). Literally everything I tried but it just won't connect. How can I solve this issue? I need to be able to receive text messages from my number 

Beste antwoord door Aderinola

​@Aderinola 

Is roaming turned on and do you have a betalingsregeling or open invoice perhaps? Contact Odido so they can check this for you.

Moderators here can only annswer general questions, send a private message on Instagram, Facebook or X. You can also call the customer support on telephone number 0031624001200.

 

Alright thank you

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4 reacties

Waqqas
Super User
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  • Odido Superuser
  • April 7, 2026

Hello ​@Aderinola 

Do you have a subscription or a prepaid plan?


  • Auteur
  • heeft eerste post geplaatst
  • April 7, 2026

Hi ​@Waqqas I have a subscription 


Waqqas
Super User
Forum|alt.badge.img+15
  • Odido Superuser
  • April 7, 2026

​@Aderinola 

Is roaming turned on and do you have a betalingsregeling or open invoice perhaps? Contact Odido so they can check this for you.

Moderators here can only annswer general questions, send a private message on Instagram, Facebook or X. You can also call the customer support on telephone number 0031624001200.


  • Auteur
  • heeft eerste post geplaatst
  • Antwoord
  • April 7, 2026

​@Aderinola 

Is roaming turned on and do you have a betalingsregeling or open invoice perhaps? Contact Odido so they can check this for you.

Moderators here can only annswer general questions, send a private message on Instagram, Facebook or X. You can also call the customer support on telephone number 0031624001200.

 

Alright thank you