Hello,
I am traveling to Croatia and my SIM does not connect to any provider. Roaming is enabled and I restarted my phone, tried to connect to a provider manually and it still doesn't work. Looking for the same issue in the community, I realized that a moderator can unblock roaming on my SIM, could a moderator please fix this issue for me too?
Beste antwoord door atorabi
Hi Atorabi, welcome to our Community, and I hope you're enjoying your time in Croatia! Thank you for filling in your profile. I was able to look into your account right away and I see that there was indeed a barring on international roaming because of a payment settlement. I've removed the barring for you, so you can connect to a network again. In Croatia you can (manually) select A1 Hrvatska d.o.o or Hrvatski Telekom. If you don't have a connection within 30 minutes, please restart your phone. Please let me know if it worked for you! 😊
Thank you very much for your support. It is working now.
+9Hi Atorabi, welcome to our Community, and I hope you're enjoying your time in Croatia! Thank you for filling in your profile. I was able to look into your account right away and I see that there was indeed a barring on international roaming because of a payment settlement. I've removed the barring for you, so you can connect to a network again. In Croatia you can (manually) select A1 Hrvatska d.o.o or Hrvatski Telekom. If you don't have a connection within 30 minutes, please restart your phone. Please let me know if it worked for you! 😊
Hi Atorabi, welcome to our Community, and I hope you're enjoying your time in Croatia! Thank you for filling in your profile. I was able to look into your account right away and I see that there was indeed a barring on international roaming because of a payment settlement. I've removed the barring for you, so you can connect to a network again. In Croatia you can (manually) select A1 Hrvatska d.o.o or Hrvatski Telekom. If you don't have a connection within 30 minutes, please restart your phone. Please let me know if it worked for you! 😊
Thank you very much for your support. It is working now.
+9Amazing, you're very welcome. And thank you for getting back to me! For now, I wish you a great stay in Croatia and a good Easter weekend. If you have any questions in the future, please feel free to start a new topic. The community is here for you! 🙌🏻
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